Your practice brain answers every inquiry, chases intake and lab fees, books visits, brings paused patients back and drafts your social posts. Anything clinical waits for your approval.
Get your free journey mapBuilt for cash-pay hormone, weight-loss and functional medicine practices, on the tools you already use.
Example events from one patient's path in a practice we set up. Names and details changed.
Your assistant replies by text, email or web chat in your practice's voice, answers common questions from your own FAQ and sends the intake link, even at 9:42 pm. The intake form sorts people by what they need.
Instagram comments get an automatic reply with your intake link.
See one patient's path
The right payment link lands in the right email, so nobody sends invoices by hand and nobody books a consult before their labs are paid.
Lab fee paid at 7:15 am. Your VA got a task to send the requisition before she logged on.
Map my payment steps
Blood draws, consults, payment plans and renewals each get a nudge before they slip. Patients who pause hear from you at 30, 60 and 90 days, and when they come back they skip the full intake.
Two reminders before every consult, and a payment plan follow-up on days 2 and 5.
Find my drop-off points
Each week your practice brain drafts posts, carousels and short videos from the questions new patients ask, in your brand and your voice. You approve the week in one click and they're scheduled to Instagram and Facebook.
A week of posts at a time, with no patient stories or photos unless you have written permission.
See what we'd postHere's one new patient's path through a practice we set up. You touch it twice. Everything else goes out on its own, at the right time, from your own email.
Fills out your intake form from InstagramRouted as ready to start. Welcome email and lab link sent.
Pays the $250 lab feeMoved to Labs. Your VA gets a task to send the requisition.
No results back yetFriendly blood-draw reminder sent.
You review her labsOne click marks them done.
Consult link and fee sent togetherReminders go out 24 hours and 1 hour before.
You see her and recommend a 12-week program
Hasn't enrolled yetFollow-ups with your payment plan option.
Program ending soonMaintenance plan offer sent before her last visit.
Names and details changed for privacy. Each system was built around the tools the practice already had.
Hormones and medical weight loss
Every lead booked a 15-minute call first. Lab and consult invoices went out by hand, and new patients filled out ten separate forms.
A routing intake form, a CRM pipeline, and lab and consult payment links that send themselves. Instagram comments get an automatic reply with the intake link.
Her VA moves patients along. The emails do the rest.
Hormones, peptides and counseling
Inquiries for three different services arrived the same way and got the same generic reply.
Welcome packets by service, lab reminders and check-ins, a free guide that feeds a nurture sequence, and a peptide and GLP-1 track added later.
Every new patient gets the right materials automatically.
Wellness and aesthetics
Contacts were stuck in the website builder and the newsletter signup didn't work.
A cleaned and migrated contact list, a working signup on the site and an automated welcome sequence with a booking link.
Live 11 days after the first email.
We've spent two years running operations for a cash-pay telehealth company, so intake, payment links, lab follow-up and HIPAA paperwork are our day-to-day.
We go through your intake as a new patient would, then send a one-page map of where people stall and what we'd automate first. We walk through it together in 20 minutes.
We teach your practice brain your services, fees and protocols, connect your EHR, payments and social accounts, and walk you and your VA through it. A one-time fee, agreed before we start.
We watch the assistants, fix what breaks, send your Monday brief and prepare each week's social posts. You approve; we handle the rest.
Still unsure? Email hello@telesystemaic.com and we'll reply within a day.
Get your free mapNo. Your EHR stays where it is. The follow-up system handles everything before care starts and hands new patients over to it.
We sign a Business Associate Agreement with every practice and keep clinical details in your EHR. The follow-up system works with contact, scheduling and payment status.
A one-time setup fee, then a monthly plan that covers the assistants, monitoring, your weekly brief and your social posts. We quote both after your free map, before anything starts.
Usually not. We build on what you already pay for and only suggest a new tool when it saves you real time or money.
Yes. Most of it runs on its own. Where a step needs a person, like reviewing labs, it's a single click to move the patient forward.
It depends on how many services and forms you have. Business texting needs carrier approval, which can take a few weeks, so we start that on day one.
Yes. Assistants send admin messages like replies, links and reminders in your practice's voice, and patients are told an assistant helps the practice reply. Anything about doses, symptoms or refills is drafted for you and waits for your approval.
Yes. Each week we draft posts, carousels and short videos from the questions your patients ask, in your brand. You approve them in one click and they're scheduled to Instagram and Facebook. We never use patient stories or photos without written permission.
Tell us a little about your practice. We'll go through your intake as a new patient and send a map of where people stall, plus what we'd fix first.
Thanks. We'll go through your intake and email you within one business day to set up your 20-minute walkthrough.